Public Value in Public Service Transformation

By OECD

Building on the previous report, this report examines how governments can move from a tactical to a holistic approach to system change. Drawing on diverse case studies from across the world at both national and local levels, the report illustrates how a strategic approach to system change implies three key elements: envisioning and acting on the future, putting public value at the core of the change process, and systematically engaging citizens in decision-making.

• Format: Paperback
• Language: English
• ISBN: 9264443398
• ISBN13: 9789264443396
• Release Date: January 2020
• Publisher: OECD
• Length: 156 Pages
• Weight: 0.81 lbs.
• Dimensions: 0.3" x 8.3" x 11.0"