Public Management and Complexity Theory: Richer Decision-Making in Public Services

by Jenny Muir, Lee Rhodes Mary, John A. Murray, et al.

Book Overview

That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority...

• Format: Paperback
• Language: English
• ISBN: 0415654025
• ISBN13: 9780415654029
• Release Date: July 2012
• Publisher: Routledge
• Length: 250 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"