Sometimes it seems like rude, inconsiderate, and disappointing behavior is everywhere--at work, at school, on the street, in the grocery store, or even in your own home. Maybe someone ignored you, made a snarky comment, took credit for your business idea, or showed up late without explaining why. * Have you been caught off guard by someone's bad behavior? * Do you play back the incident hours, days, or even years later trying to make sense of what happened?* Do you want to be better prepared to stand up for yourself? If so, it's time to take charge of how you're treated. In this concise book, clinical psychologist, Dr. Shonda Lackey gives you practical tips you can put into action today. Dr. Lackey also helps you understand common motivations behind bad behavior. Defend yourself against bad behavior at work, in your personal relationships, and in everyday life.
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