
Performance Management (PM) over the Entire Value Chain.- PM as Integral Part of the Corporate Strategy.- Excellence in PM.- PM in the Upstream Value Chain.- PM in Operations.- PM in the Downstream Value Chain.- PM Models and Concepts.- Tools in PM.- PM in Project Management.-...

This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies...