Professional Management of Housekeeping Operations

By Thomas J.A. Jones

Book Overview

Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation. This revision of a well-regarded introductory textbook includes expanded coverage of leadership and training issues, providing a number of case studies, and presenting additional reference material through a support website confirming its usefulness as a management text.

• Format: Hardcover
• Language: English
• ISBN: 0471268941
• ISBN13: 9780471268949
• Release Date: October 2004
• Publisher: John Wiley & Sons Inc
• Length: 528 Pages
• Weight: 3.20 lbs.
• Dimensions: 11.0" x 1.3" x 8.5"