Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results

By Richard Y. Chang

A must-read if you are involved with a reengineering effort or are considering one. This guidebook's practical and applicable approach makes it the perfect hands-on tool as you redesign and re-create... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0787950963
• ISBN13: 9780787950965
• Release Date: May 1999
• Publisher: Pfeiffer
• Length: 120 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.3" x 7.0" x 10.0"

Customer Reviews

An Excellent Process Engineering Summary!

What is truly worthwhile about this book is that it cuts to the chase, and gives instant answers and guidance to anyone implementing, or beginning a process reengineering project. There are many books out there that describe what process engineering is theoretically, expousing senior-level buy-in's and how the "teams" should act. This book is simply a how-to manual for development staff and consultants, not theory-carry it in your briefcase!

A process that is sure to exceed custormers expectations!

"This guidebook should be required reading for any organization considering process reengineering. It's easy to understand definitions, practical tools, and case expamples will help rebuild a process that is sure to exceed customer expectations." Terry Rakosky, Director, Black & Decker, Inc