Process Measurement in Business Process Management: Theoretical Framework and Analysis of Several Aspects

By Joachim Melcher

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.

• Format: Paperback
• Language: English
• ISBN: 3866447892
• ISBN13: 9783866447899
• Release Date: April 2012
• Publisher: Karlsruher Institut Fur Technologie
• Length: 260 Pages
• Weight: 0.92 lbs.
• Dimensions: 0.6" x 6.7" x 9.6"