Process Excellence for IT Operations: a Practical Guide for IT Service Process Management

By Kalyan Kumar and Prafull Verma

As the title suggests, the book is providing a practical guidance on managing the processes for IT Services. There are lot of guidance available on technology management in IT industry but this book... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0615877524
• ISBN13: 9780615877525
• Release Date: December 2013
• Publisher: Process Excellence for It Operations
• Length: 332 Pages
• Weight: 1.20 lbs.
• Dimensions: 0.7" x 6.0" x 9.0"