Process Assessment and Iso/Iec 15504: A Reference Book

By Han van Loon

This companion to Process Assessment and Improvement, 2nd Ed. provides the reader with guidance on the ISO/IEC 15504 Process Assessment Standard. The standard goes beyond quality audits to help assess how well an organization performs. The book helps readers understand the power and benefits of a process approach and process assessment. Second Edition presents updated version of the practical aspects of process assessments.

• Format: Paperback
• Language: English
• ISBN: 148999114X
• ISBN13: 9781489991140
• Release Date: November 2014
• Publisher: Springer
• Length: 296 Pages
• Weight: 0.98 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"