Process Assessment and Iso/Iec 15504: A Reference Book

By Han van Loon

This companion to Process Assessment and Improvement, 2nd Ed. provides the reader with guidance on the ISO/IEC 15504 Process Assessment Standard. The standard goes beyond quality audits to help assess how well an organization performs. The book helps readers understand the power and benefits of a process approach and process assessment. Second Edition presents updated version of the practical aspects of process assessments.

• Format: Hardcover
• Language: English
• ISBN: 0387300481
• ISBN13: 9780387300481
• Release Date: June 2007
• Publisher: Springer
• Length: 296 Pages
• Weight: 1.46 lbs.
• Dimensions: 0.9" x 6.4" x 9.3"