Problem People at Work: The Essential Survival Guide for Dealing with Bosses, Coworkers, Employees, and Outside Clients

by Marilyn Wheeler

Filled with dozens of real-life examples, Wheeler's helpful guide identifies four key "communication styles", offers help in recognizing one's own style, and gives valuable insight into how to understand any problem person in the workplace. Illustrations.

• Format: Paperback
• Language: English
• ISBN: 0312131488
• ISBN13: 9780312131487
• Release Date: January 1995
• Publisher: St. Martin's Press
• Length: 154 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.5" x 5.5" x 8.3"

Customer Reviews

great learning tool!

This book teaches managerial skills in a useful and learnable way. Useful for both new and seasoned managers. Tells you everything you need to know to be a highly effective manager in any work setting.