This book is published by the Institute of Real Estate Management (IREM), which is a prestigious professional organization of property managers. In less than 300 pages of text, it provides a surprisingly comprehensive survey of both residential and commercial property management. The book is for professionals in the field as opposed to individual owners who wish to manage their own property. However, many of the concepts discussed can be of benefit to the owner/manager too. The book gives an historical survey of the growth of the profession of real estate management. It goes on to cover the economics of managing property and even some basics on finances and financial records. For example, a key concept is Net Operating Income and this book, in an understandable manner explains what this is and how it is calculated. The relationship of the manager to the owner is explained and the importance of meeting the owner's goals is emphasized. Important documents are explained such as the management plan, in which a manager, in written form, presents to the owner the manager's proposal for managing the property in order to meet the owner's goal. Also important is the management agreement which sets up the contractual relationship between the owner and manager. Additionally, the owner will want to receive reports periodically on how the property is doing. Maintenace, staffing, leases and marketing are all covered. This book is a good comprehensive survery for someone interested in learning the business of property management and it serves equaly well as a handbook for the experienced manager.
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