Businesses are complex environments. A series of short recollections takes the reader through personal experiences in which a contemporary business issue is presented followed by the application of a competency to resolve the problem. The solution is explained and organizational results summarized. Each of the competencies is defined and described. In every chapter, additional information provides readers with supplemental, in-depth knowledge of different topics related to the author's personal development journey to becoming an Instructional Technology Professional (ITP.) Instructional Technology Professionals (ITPs) focus on using competencies in addition to their organizational skills to take job performance from merely satisfactory to exceptional. Through these examples of competency application, readers get to learn first-hand how the complex issues in organizational settings can be resolved by practical applications of competencies. SCROLL UP and BUY NOW!
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