Employee engagement in a digitally transforming world is a very dynamic area of modern business management and growth generation. With new human and technological needs continually being identified as humans differ from each other, leadership must know and adapt to these evolving changes and challenges. This book "Practical keys to profitable team engagement", gives a clear insight into the current state of needs and emerging issues that confront Equality, Diversity and Engagement in the workplace, as it draws on previously unidentified areas of engagement management policy to deal with new developments. The book offers readers and managers who want to become leaders a tool kit of relevant everyday experiences in engagement and how to deal with those sticky scenarios in their teams. It deals with the traditional motivational theories and goes on to advance the need for a shift in engagement paradigm from the imaginary customer to the internal employee, whose value as the first customer, really, is what makes the employer and any external customer rich and happy respectively.
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