In a world transformed by digital technology, universities are at a pivotal moment, embracing the challenge of creating more connected, accessible, and engaging learning environments. This study reveals the critical, often underexplored, roles of ICT policies and infrastructure as the cornerstones of impactful education. By analyzing a wide range of research, it highlights the persistent "digital gap" and how cultural contexts shape the effectiveness of ICT in higher education. To unlock the full benefits of digital learning, stakeholders are called to action-to invest in solid policies and sustainable infrastructure that pave the way for truly empowering, future-ready education.
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