Plan to Win: A Definitive Guide to Business Processes

By John Garside

Book Overview

This book provides a practical approach to creating and implementing cost-effective business processes. Focusing on key elements of a robust business plan, it defines the core business processes needed in a successful process-driven organization, and offers checklists of essential criteria for designing the process. Containing chapters on customer development, the production introduction process, and supply chain, project, and finance management, the core processes are described and supported by diagrams and checklists of essential criteria for designing the process. The author has worked with leading aerospace, automotive, and industrial component manufacturers and the book exhibits his extensive experience in business planning across various industry sectors including Dunlop, GKN Technology and Lucas Aerospace.

• Format: Paperback
• Language: English
• ISBN: 1557531633
• ISBN13: 9781557531636
• Release Date: March 1999
• Publisher: Purdue University Press
• Length: 289 Pages
• Weight: 1.20 lbs.
• Dimensions: 0.7" x 6.2" x 9.2"

Customer Reviews

Focused on the essentials

This excellent book wastes no time getting to the essential elements of business process design and implementation. Where other books on the topic often start with a high-level view of a grand scheme and then get bogged down in irrelevant detail and tangential issues, this one clearly outlines what needs to be done and how to get there with no fluff.What makes this book so special is that the author never loses sight of business imperatives - after a quick overview of integrated business processes, which is the high level view, he goes directly into business planning. There he dissects the key elements of a business plan, which adds both a focus to business processes and ensures that the key processes described in the rest of the book have a foundation to which each process is linked.The key processes are - customer development, product introduction, supply-chain and industrial distribution management, customer satisfaction and quality, project management and finance management. These are the minimums for a coherent set of interlinked business processes that are required for a process-oriented organization. Moreover, the processes set forth are completely aligned to Michael Porter's value chain, which has proven itself in the decades since it was first presented in "Competitive Advantage: Creating and Sustaining Superior Performance" (ISBN 0684841460). In addition to the focus on the essentials, and the distillation of what it does take to win as a process-oriented organization, this book also is clearly written and makes excellent use of illustrations to reinforce key concepts. Be aware that this book is slanted towards product-based enterprises, but the principles can also be effectively applied to service-based organizations.

Great Re-engineering Overview Plan

"Plan to Win" presents an excellent proven framework for assessing, designing and implementing world-class operational systems across enterprises.Topics covered include: integrated business processes, key elements of a business plan, customer development process, product introduction process, supply-chain management, industrial distribution management, customer satisfaction and quality, project management, and financial management.This book is well presented with illustrations, checklists, and references and should prove useful supporting incremental operational change or full-enterprise re-engineering projects. This book excels when used with a fuller operations text (Wild, or Slack) to use the tools and methodologies required for change projects.

One stop shop business planning

I was impressed with the ease of use. Richard could lay off some of the by-lines as they are not necessarily relevant. Interesting, but notrelevant. I used the book to steer our efforts in redirecting our company. It will work.