This book describes how videoconferencing is changing the world. It's really interesting, because the author shows lots of real-world uses for the technology and what works and what doesn't. The book shows how all kinds of companies in lots of different fields are implementing this communication tool. The book is the only one around that traces the history of the technology back to the late 1920's when television was invented. Also, the book is an easy read. Rosen writes really conversationally and includes lots of experiences and quotes from videoconferencing users. A must-read for anybody interested in communicating more effectively!
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