Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to usescientifically-based evaluations that are both rigorous andflexible. Author Ingrid Guerra-L pez, an internationally-knownevaluation expert, introduces the foundations of evaluation andpresents the most applicable models for the performance improvementfield. Her book offers a wide variety of tools and techniques thathave proven successful and is organized to illustrate evaluation inthe context of continual performance improvement.
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