
This new edition of People Skills offers a comprehensive and up-to-date introduction to developing people skills. It is an essential read for social work students who want a practical take on how to improve their effectiveness when interacting with a diverse range of people,...

This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores...


