People First: The 5 Steps to Pure Human Connection and a Thriving Organization

By Three Carpenter, Jackie Carpenter, Jackie Carpenter

Book Overview

People First outlines a 5-step process to elevate company culture, build community, and create exceptional employee experiences that drive loyalty and organizational success.

In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a 5-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle--unleashing people's potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.

• Format: Hardcover
• Language: English
• ISBN: 1637580266
• ISBN13: 9781637580264
• Release Date: October 2021
• Publisher: Post Hill Press
• Length: 176 Pages
• Weight: 0.86 lbs.
• Dimensions: 0.6" x 5.9" x 9.1"