Achieving Service Excellence: Maximizing Enterprise Performance through Innovation and Technology

By Carl M. Chang

As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1606495445
• ISBN13: 9781606495445
• Release Date: September 2013
• Publisher: Business Expert Press
• Length: 146 Pages
• Weight: 0.46 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"