
"Outstanding hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read "
--Dave Ramsey, author of...

Every day, outstanding organisations do things that ensure that they will retain customers, grow revenues, increase market share and build their reputations. These successful organisations comprise people who hold values and take actions - individually and collectively - that...
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