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Hardcover Outsourcing and Customer Satisfaction: A Study Of PC Help-Desk Services Book

ISBN: 1456864572

ISBN13: 9781456864576

Outsourcing and Customer Satisfaction: A Study Of PC Help-Desk Services

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Format: Hardcover

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Book Overview

Outsourcing of services to low-cost providers overseas has grown significantly in recent years. However, US customers have expressed dissatisfaction with some of the outsourced IT services, resulting... This description may be from another edition of this product.

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