This classic and deeply influential work on management, problem solving, quality control, and more--based on Deming's famous 14 Points for Management--is essential reading for business managers and leaders. In his classic Out of the Crisis, W. Edwards Deming...
This book looks at two of the central issues - quality control and productivity - facing industry (whether manufacturing or service industry) and considers the practical responses that management should take. Dr Deming has had a major role in establishing statistical techniques...