An indispensable reference for designing and conducting organizational needs assessments, this book advocates a system-oriented approach to help meet the complex challenges confronting organizations today. Using examples drawn from real-life situations, it offers practical suggestions and guidelines for planning and managing the overall needs-assessment process from the selection of data-gathering methods and use of statistical analyses to the eventual design and implementation of training management-development and quality-improvement programs. The work concludes with an extensive case study of an actual project to illustrate the complexities associated with designing and conducting organizational needs assessments along with a reference exhibit of an actual needs assessment project summary and recommendations.
Sam McClelland passed away as this, his first textbook,was being readied for publication. It is lamentably his highest contribution to his field, but not by design. His friends all miss him very much, and we know his colleagues lament the loss of his clear intelligence.
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