Organizational Listening: The Missing Essential in Public Communication

By Jim MacNamara and Jim R. MacNamara

Book Overview

This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

• Format: Paperback
• Language: English
• ISBN: 1433130521
• ISBN13: 9781433130526
• Release Date: November 2015
• Publisher: Peter Lang Inc., International Academic Publi
• Length: 386 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.9" x 6.0" x 8.9"