Performance metrics are a critical ingredient of performance management, performance management has a four steps cycle involves strategize mission, value, goals, objectives, incentives, strategy maps. Then, it needs to plan budgets, forecasts, models, targets. Next, it needs to monitor / analyze performance report, analytical tools. Finally, it needs to adjust or make action to assess, decide and track in execution step.A performance metrics measurement tool can fasten the business, distill an organization's strategy to serve its stakeholders, linking strategy to processes. A performance metrics can give visual information delivery system that lets users measure, monitor, and manage the effectiveness of their tactics and their progress toward achieving strategic objectives . Collecting, a performance metrics measurement tool enable users to identify problems and opportunities, taken action and adjust plans and goals as needed.What is key performance indicator (KPI) components? The only difference between a metric and KPA is that a KPI is a strategic objective and measures performance against a goal. KPI is a strategic objective, KPI measure performance against specific targets. Targets are defined in strategic planning, or budget sessions and can take different forms, e.g. achievement, reduction, absolute zero, targets have ranges of performance, e.g. above on, or below target. Targets are assigned time frame by which they must be accomplished. Time frame is often divided into smaller intervals, targets are measured against a baseline or benchmark. The previous year's results often serve as a benchmark.
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