Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time

by Customer Service Training Institute and Kimberly Peters

When it comes to communicating with other people, how we deliver our message is often more important than the message itself.The words we use and the way we speak those words often has a profound impact on how our message is received and understood. So it makes sense to understand how to best communicate with others."Open Mouth, Remove Foot" will take you step by step through the entire communication process so you will not only know what to say but...

• Format: Paperback
• Language: English
• ISBN: 1511656808
• ISBN13: 9781511656801
• Release Date: April 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 204 Pages
• Weight: 0.62 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"