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Paperback Once Upon a Campus: Lessons for Improving Quality and Productivity in Higher Education Book

ISBN: 0897749650

ISBN13: 9780897749657

Once Upon a Campus: Lessons for Improving Quality and Productivity in Higher Education

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Book Overview

The unique and controversial companion volume to Daniel Seymour's On Q places Seymour's ideas and theories within the context of a call to action. In a series of realistic case-study lessons, he reveals how colleges and universities can dramatically improve their performance by drawing upon the concepts found in systems theory, quality management, and studies of organizational behavior.

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