Observing the User Experience: A Practitioner's Guide to User Research

By Mike Kuniavsky and Elizabeth Goodman Ph.D. School of Information University of California Berkeley

Observing the User Experience: A Practitioner's Guide to User Research, Third Edition helps readers bridge the gap to understand what users want and need from their product. Filled with real-world experience and a wealth of practical information, the book presents a complete toolbox of techniques to help designers, developers, and other stakeholders see through the eyes of their users. Sections discuss the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products and present techniques for understanding people's needs, desires, and abilities, providing a basis for developing better products, whether Web, software, or mobile-based.

Final chapters explain the communication and application of research results.

• Format: Paperback
• Language: English
• ISBN: 0128155698
• ISBN13: 9780128155691
• Release Date: January 2028
• Publisher: Morgan Kaufmann Publishers
• Length: 640 Pages