Each day we go through our routines, whether at work or home, exhibiting micro-bursts of behavior. Often we give little or no thought to these micro-bursts. We answer questions, request help, provide direction, offer counsel & advice, talk to family, friends & colleagues, encounter strangers, and so on. Some of our micro-behaviors hit exactly as we intend-positive, development, empathetic, and affirming. Some of our micro-behaviors stray off the mark-negative,...