New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead

by Barbara Pachter and Ellen Schneid Coleman

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:
Blunder Busters - proven strategies to help you tackle anything from office dating to business lunches Sir, your fly is unzipped - the art of verbal diplomacy Contemporary guidelines for...

• Format: Paperback
• Language: English
• ISBN: 0735204071
• ISBN13: 9780735204072
• Release Date: September 2006
• Publisher: Prentice Hall Press
• Length: 272 Pages
• Weight: 0.53 lbs.
• Dimensions: 0.7" x 5.5" x 7.6"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher

Customer Reviews

Great advice for those seeking success

NewRules@Work has become my bible on how to behave appropriately in professional situations. The best thing about this book is that it applies to everyone. Whether you are a graduate entering the working world,someone who has already made their way up the corporate ladder, or anywhere in between, there is something here for you. The book is a quick and easy read, leaving you plenty of time to put the advice to good practice. The antidotes keep you entertained as you learn all the dos and don'ts of the business world. I recommend this book to anyone with a job.

Lots of great info!

Barbara Pachter puts together a book that is easy to read, filled with a variety of information, and is well organized. I really liked this book because she breaks down so many different "unwritten" rules in business culture and gives you real insight behind behaviors you really want to cultivate. So much of business relies on good personal people skills. She will help you with many things. For example, she spends a good amount of time on the basics like greeting someone, shaking hands, who to introduce to who. She does so quite well, and makes it seem much more simple than we have typically thought it to be. She covers dining out with clients or business associates; covering drinking, table manners, and how to make someone feel more comfortable. My favorite chapter was on casual business clothing. Men have it every easy for business casual, tan pants and a shirt with a collars. Women's unwritten rules tend to be more complicated in dress. This book is easy to read, and broken down into very digestible segments of information. I would highly recommend this book to someone entering into the business world, or even someone that feels they need a refresher. This is a good book that will help you refresh how you think, and will aide you in your career.

How-To Help in Digestible Bites

I found this book very helpful, although I didn't buy it for myself but for my son-in-law, who is making his way up the corporate ladder. I figured it would help him to deal with situations he may not have encountered before, and it has. One of its most appealing aspects is the way it is structured -- it's easy to find a topic and some quick advice without wading through pages and pages. An added bonus: all those cautionary tales scattered through the book, some of which are pretty funny (unless, of course, you are the person to whom they happened!).

The more things change, the more they stay the same

Sometimes an easy-to-read reminder is all it takes for us to resolve ourselves to good manners. Barbara Pachter's latest business book, New Rules@Work, blends unbelievable (yet true, according to her introduction) etiquette missteps with quick analysis, tips and points to help business professionals of all generations navigate the do's and don'ts of successful business behaviors. Easy enough to read in one sitting, and designed so you can jump in at any section, the content is common sense and current. The book even provides some basics about international sensitivities along with specific insights about when to fight the urge to clean your plate and how to get around drinking too much in Romania - or at the local lounge. Pachter also takes care to give both sides of many etiquette stories: for instance, not only tips for entertaining at home but also guidelines for how to respond when the boss asks you to his or her house. New Rules@Work offers an excellent business etiquette introduction or refresher, though it is important to note that the rules aren't necessarily new and if you read between the lines from cover to cover, you'll find more than 79 pieces of advice.