The New Experts: Win Today's Newly Empowered Customers at Their 4 Decisive Moments

by Robert H. Bloom

This book delivers a practical strategy for recruiting & retaining today's seller-agnostic customers. Who are these "new experts"? A generation of ruthless customers empowered by three lethal weapons:... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1608320243
• ISBN13: 9781608320240
• Release Date: September 2010
• Publisher: Greenleaf Book Group
• Length: 145 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.7" x 5.8" x 8.7"