Gain expert advice on how to respond to each patient complaint followed by a brief decision tree with symptom-oriented questions. All chapters follow this succinct, uniform format designed to guide you to the correct treatment option: Immediate Care (call 911), Emergent Care (see within 2 hours), Urgent Care (see within 48 hours), or Follow-up Care (see within 1-2 weeks). * Quick-access to advice about neurologic issues for the staff member who answers the phone * Includes both the nursing and the physician perspective * Decision trees designed specifically for triaging over the phone
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