Navigating conflict: strategies for managing difficult peers in the workplace

By Andrew J Wright

Navigating conflict: strategies for managing difficult peers in the workplace offers a comprehensive guide to navigating and managing workplace conflict, focusing on strategies for dealing with difficult peers. It explores the nature of conflict, its common causes, and its impact on team dynamics. The importance of emotional intelligence in leadership is emphasized, with guidance on building a collaborative work environment. Various conflict resolution models are discussed, including the Interest-Based Relational Approach and the Thomas-Kilmann Conflict Mode Instrument. Effective communication strategies are explored, including active listening and constructive feedback. The book emphasizes setting clear boundaries and expectations and provides guidance on navigating power dynamics and the role of mediation. It concludes by emphasizing the importance of developing a personal action plan for conflict management.

• Format: Paperback
• Language: English
• ISBN: B0DCZ9BWVP
• ISBN13: 9798335599740
• Release Date: August 2024
• Publisher: Independently published
• Length: 61 Pages
• Dimensions: 9.0" x 0.1" x 6.0"