This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.
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Business Business & Investing Communication Policy Earth Sciences Economics Environmental Science Environmental Studies Government Political Science Politics & Government Politics & Social Sciences Public Affairs Public Affairs & Administration Public Affairs & Policy Science Science & Math Science & Scientists Science & Technology Social Science Social Sciences State Urban Planning & Development