Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards

By David N. Ammons

Book Overview

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

• Format: Hardcover
• Language: English
• ISBN: 0761920781
• ISBN13: 9780761920786
• Release Date: February 2001
• Publisher: Sage Publications, Inc
• Length: 512 Pages
• Weight: 0.05 lbs.
• Dimensions: 1.3" x 7.2" x 10.3"