Motivating Customer Service Employees: A Hands-On-Guide to Help You Improve Morale, Motivation and Productivity in Your Customer Service Department

By Leslie Hansen Harps

This hands-on guide is designed to motivate customer service representatives and improve morale and productivity in customer service departments.

• Format: Paperback
• Language: English
• ISBN: 0915910365
• ISBN13: 9780915910366
• Release Date: January 1998
• Publisher: Purdue Univ Pr
• Length: 41 Pages
• Weight: 0.35 lbs.
• Dimensions: 11.0" x 0.3" x 8.5"