Missing the Point: Why organisations invest in AI and still struggle to improve performance where it matters

By Michelle Jace

Organisations are investing heavily in AI.

Systems are expanding, access to information is improving, and answers are arriving faster than ever before.

And yet performance does not stabilise in the way expected.

Work still varies.

Decisions still depend on who is involved.

Effort increases without producing consistent results.

This book examines a simple but overlooked condition.

The answer is often present.

What remains is what still needs to be settled before action can follow.

Drawing on real patterns observed across complex organisations, Missing the Point reveals why better information does not guarantee better outcomes, and why improvement does not always occur where it is being pursued.

It does not offer a framework or a method.

Instead, it shifts how work is seen, where decisions are actually completed, and what determines whether work can move forward without hesitation.

If the answers are getting better, why doesn't the work follow?

• Format: Paperback
• Language: English
• ISBN: 1764201779
• ISBN13: 9781764201773
• Release Date: April 2026
• Publisher: Dare to Press Pty Ltd
• Length: 100 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.2" x 5.5" x 8.3"