Mind Your Manners: Managing Business Cultures in the New Global Europe

by John Mole and John Mole

Book Overview

A very clever management book. - John CleesePraised by Business Week as invaluable political and psychological profiles of each nationality ... a wonderfully entertaining view of others as well a ourselves and named a Financial Times Business Book of the Year, Mind Your Manners has become a 50,000-copy bestseller and the standard guide to European business cultures for over a decade. Now in a fully expanded and updated...

• Format: Paperback
• Language: English
• ISBN: 1857883144
• ISBN13: 9781857883145
• Release Date: January 2003
• Publisher: Nicholas Brealey Publishing
• Length: 228 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.2" x 9.3"

Customer Reviews

Fantastic insight into European cultures...

John Mole isn't one of those authors who pretend to have lived what he writes about. He truly has the insight and has understood the way each culture works in Europe. If you have a hard time understanding why an Italian will act the way he does in business, or wondering why being late 5 minutes at what you thought wasn't such an important meeting was so shocking to a German, this is the book to read. Even though Mole goes into depth about the reasons behind the way the different cultures think, the details aren't gruesome and keeps the reader entertained. It seriously made me understand in some cases why my fellow international colleagues react the way they do. And I've corrected my manners to flow on a more 'neutral' basis to accomodate them in business as well....and it works!

Brilliant review of cultural management

A 1993 London FINANCIAL TIMES "Book of the Year", this book continues to be useful. John Mole's management seminars are familiar to us and his book sparks with his seminar wit. It is hard to fault his insightful analysis of cultural behaviour. As well, it is a valuable analysis of how to do business outside of one's culture. One need only to look at Mole's analysis of Germany and Russia to know that this fellow is on the ball, accurate and wonderfully precise with his words. I fully endorse this as a best buy book.

Highly recommended

This is a very useful resource. It is a little dated, but it covers the more familiar European countries, as well as the Japanese and Americans in Europe. One of the reasons it is so useful is that it gives a socio-politico-economic snapshot of the country.