Microsoft in the Mirror: Nineteen Insiders Reflect on the Experience

By Karin Carter

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• Format: Paperback
• Language: English
• ISBN: 097252990X
• ISBN13: 9780972529907
• Release Date: December 2002
• Publisher: Pennington Books
• Length: 248 Pages
• Weight: 0.85 lbs.
• Dimensions: 9.3" x 0.8" x 6.0"

Customer Reviews

A glimpse into the psychology and culture of Microsoft

While Microsoft enjoys a great reputation as an industry leader in its field, and while its business success has never been in question, there are all kinds of stories about what it is like to work there. This book gives the reader an inside look at what is was like as the company was getting started. This is important to note because most of these depictions are centered on the early days of the company, long before it became the large organization it is today. The book broken into chapters centered on each of the 19 people. Each chapter introduces the particular individual and provides a bit of information on their background. The individuals themselves have each written an essay on their time at the company, and particular insights they have. What is fascinating is that the perspectives are all different, and even though some common themes emerge, each person was impacted in a different way by their experiences. As a result the essays themselves are a joy to read, and are more like a conversation or a series of relatable observations, than a detailed analysis. Some are quite funny. One individual in particular had me laughing so hard with his dry humor than I nearly fell off the exercise equipment I was working on while reading. Some are sad, some a bit bitter, and one or two actually seem to regard the experience as life changing in a much broader sense than merely a career. The most common theme is money, in particular how the stock options made them rich, or didn't. It is profound to read about the impact this had on their lives. Some seem grateful, others give a feeling of entitlement, and others seem genuinely haunted by what could have been. So powerful was the wealth that was created, that most who did well discuss in equal balance the security and flexibility it gives them in their lives, and the isolation that is created with family and friends due to their wealth. It seems most have some difficulty in reconciling the wealth they amassed with the correlated effort and career opportunity. Overall, while I'm sure the culture of the company is really not captured perfectly by any of them, the reader is nonetheless able to see some transcending themes emerge from all of the stories. This is a fascinating book from a psychology standpoint, as well as a brief, but powerful, inside look into a legendary company culture.

Insiders Insights to Microsoft

As an ex-Microsoft employee I have read almost every book published about the company by both Microsoft people and external observers. This is the one I recommend to others who want to understand what it was like at Microsoft in the early years. This book is unique in that it does not try to "teach" you how Microsoft works, but rather it allows individuals who were there tell their unique stories to illustrate what it was like inside one of the fastest growing high-tech companies. Common experiences like how strange it was not having to beg for supplies or even ask permission to do something you thought needed to be done ("just exercise good judgement") ring true, as do the experiences of coming to grips with a growing company and balancing one's work and family time. Microsoft may not be like this today, but it accurately portrays the experiences in the early years through the first successful launch of Windows and Windows becoming a product that most of us use today. Remember these are the tales of people who had to explain to others that they worked for a small company in the Pacific Northwest that wrote software -- for Microsoft was not always the brand it is today.

Absorbing, entertaining look at Microsoft from the trenches

I read this book because a friend of a friend of a friend is one of the "insiders," and I thought it would be fun to see if I could recognize his story. I didn't have any specific expectations about the book as a whole - and I was surprised to find myself riveted from early on. These people tell their stories in a variety of ways, and they all had different experiences at Microsoft and came away with different perspectives - but they all tell the same very human tale of making hard choices, recognizing opportunity, dealing with disappointment, growing up, clarifying values, etc. The fact that the context is Microsoft definitely adds an interesting dimension to the stories, but this is more of a generic character study of smart young people struggling with the big questions of life (like money - lots and lots of money) than anything really specific to Microsoft. Also, I have to say that they're not all (at least from their stories here) likeable people - but that just adds to the realism of the book as a whole. This is a fascinating book!

I couldn't Put it Down

Everyone knows that the culture and success of Microsoft is the stuff legends are made of. This book does an excellent job of looking under the surface of this technology giant to learn what really goes on behind the scenes. There are many books about Bill Gates out there, but this one focuses on the individuals who went for a roller coaster ride that not only changed their lives, but the world. For some it was like winning the lottery, and it's interesting to see how different people viewed and managed their sudden fortune. Everybody has a different experience, some are bitter and some enamored but I found all the stories very interesting and even entertaining. Carter did a great job of pulling in a mix of people and capturing the real story behind the success of Microsoft.