Measuring Service Quality

By Mehreen Shora

Today competition is not only rife, but growing more intense constantly. However companies need to start paying keen attention to their competitors, they must understand their customers. Airlines are... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3659395285
• ISBN13: 9783659395284
• Release Date: January 2014
• Publisher: LAP Lambert Academic Publishing
• Length: 96 Pages
• Weight: 0.33 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"