Measuring Library Performance: Principles and Techniques

by Peter Brophy

Measuring the performance of a library's services is a crucial part of good library management, since without a firm grasp of what is actually being achieved it is impossible to move forward to improved service. The key measure is no longer size and quality of bookstock, but the impact of staff effort and resources on the population the library is intended to serve. Analysing this enables evidence of benefits to be presented, providing the ultimate...

• Format: Hardcover
• Language: English
• ISBN: 1856045935
• ISBN13: 9781856045933
• Release Date: November 2006
• Publisher: Facet Publishing
• Length: 272 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.4" x 9.4"