Measuring Business Excellence

By Gopal Kanji

This book introduces the principles of Total Quality Management (TQM), and establishes their use in Measuring business excellence in an organizational environment.

• Format: Hardcover
• Language: English
• ISBN: 0415258227
• ISBN13: 9780415258227
• Release Date: December 2001
• Publisher: Routledge
• Length: 256 Pages
• Weight: 1.13 lbs.
• Dimensions: 0.8" x 6.8" x 8.9"