Measuring and Improving Patient Satisfaction: .

By Patrick J. Shelton

Measuring and Improving Patient Satisfaction provides a detailed how-to approach to establishing an effective patient satisfaction measurement program. The reader learns how to measure patient... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0834210746
• ISBN13: 9780834210745
• Release Date: March 2000
• Publisher: Jones & Bartlett Learning
• Length: 510 Pages
• Weight: 2.00 lbs.
• Dimensions: 9.0" x 1.3" x 6.0"