Maximizing Call Center Performance

by Madeline Bodin

Book Overview

Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1578200261
• Release Date: January 1999
• Publisher: Routledge
• Length: 144 Pages
• Weight: 0.45 lbs.
• Dimensions: 9.0" x 0.3" x 6.0"