Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed [With CDROM]

by Nancy Tennant Snyder and Deborah L. Duarte

Book Overview

This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working...

• Format: Hardcover
• Language: English
• ISBN: 0787982806
• ISBN13: 9780787982805
• Release Date: April 2006
• Publisher: Jossey-Bass
• Length: 288 Pages
• Weight: 1.40 lbs.
• Dimensions: 1.1" x 7.3" x 9.3"

Customer Reviews

Not great prose, but thorough coverage

Duarte and Synder provide thorough coverage of the tools and techniques required for effective use of virtual teams. The writing style is basic, here's-what-to-do stuff, offering 'x' critical success factors, abundant check lists, and tables comparing alternatives, such as video or electronic displays. From my experience, they are right on target for team leaders and team members.Interspersed are jewels of wisdom. For example: communication and collaboration are the two most important factors in team success; sometimes it's better to wait until team members get to know one another as dependable and competent before initiating in-depth team building; trust depends on performance and competence, integrity, and concern for the well-being of others; information overload can slow down a team's decision-making process. I was pleased to find they documented that video conferencing requires a different skill set than running regular meetings.I sometimes yearned for more real life stories and persuasive arguments, in other words, a less formulaic style. But that's my bias as a reader and not their intent.

Excellent overview of technology and techniques

The authors provide an excellent treatment of the problems associated with starting and maintaining virtual teams. An excellent concise presentation of working with differences in culture is presented. Many technology alternatives to facilitate group interaction and collaboration are also presented. The strengths and weaknesses of each technology are given for several different problem solving situations. I would recommend this book to anyone who must solve problems with others who are off site.

Great balance of high level strategy detailed operations.

The authors do a fantastic job of giving good high level strategy while giving useful detailed operational information.I have already found the content useful in my global virtual teaming.

Effective insight and suggestions for mid level practitioner

The authors provide a thorough review of research and best practices in managing distributed teams. They draw upon research and ideas from all relevant disciplines including organizational development, psychology, training, project management and several others. The insight they glean from those is quite impressive.

The Book Cuts to the Chase

It's a pleasure to finally find a book that treats the subject of virtual teaming--so important for success of any international business--in a way that is most practical and effective for learning and adaptation. It's evident that the book's authors have significant experience in solving real-world business issues. I've learned a lot. Great book!