SD-WAN stands for Software-Defined Wide Area Networking. It is a technology that simplifies the management and operation of a wide area network (WAN) by separating the network hardware from its control mechanism. Unlike traditional WANs that rely on expensive and proprietary hardware appliances, SD-WAN utilizes software-defined networking principles to virtualize and centralize the management of network connectivity. In an SD-WAN architecture, the control plane and management functions are abstracted from the underlying physical infrastructure and moved into a centralized software controller . This controller allows network administrators to define and manage network policies, traffic routing, and quality of service (QoS) parameters in a unified and streamlined manner. While the centralized software controller is a significant improvement from traditional WAN environments, it does not go far enough. The underlying benefits of SD-WAN's centralized management highlight the necessity to further integrate security, bandwidth, voice, analytics, and hardware into a centralized ITSM . By consolidating both the management and technology services within a single vendor and proprietary ITSM platform, CommandLink has enabled IT departments to scale and manage technology easier than ever before.
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