Get the full account. Protect the case.
Every investigation depends on what people can remember and what they are willing to tell you. Pressure, leading questions, and outdated interrogation tactics produce unreliable statements, lost evidence, and wrongful convictions. Research-based interviewing produces more accurate detail, stronger cases, and statements that stand up in court.
Written by a 23-year law enforcement veteran and field training officer, Mastering Cognitive Interviewing turns decades of memory research and hard-won case lessons into practical tools you can use on your next shift. This fully revised second edition has been rewritten, fact-checked, and redesigned for working investigators.
Inside you will learn how to:
Run a complete Cognitive Interview, stage by stage, with a fully annotated walkthroughUse context reinstatement, reverse-order recall, and sensory prompts without contaminating a witness's memoryInterview traumatized victims and witnesses using trauma-informed methodsManage high-stakes and crisis interviews when time is short and the pressure is realAssess credibility using what research actually shows about deception, not the mythsOvercome resistance and build rapport with hostile, fearful, or manipulative subjectsAdapt your approach for interpreters, cultural differences, and neurodivergent peopleDocument interviews and evidence so your work holds up to scrutinyBuilt for investigators in Canada and the United States
Clear "Canada and the United States" notes set out the legal rules side by side, including rights before questioning, the voluntariness of confessions, youth protections, and judicial authorization for surveillance, so you understand how the law applies wherever you work.
Lessons from real cases
Detailed case studies examine the Central Park Five, the interrogation of Amanda Knox, the Brendan Dassey confession, the Lockerbie investigation, and the Boston Marathon bombing, showing what went right, what went wrong, and what every investigator can learn.
Ready-to-use tools
Includes interview planning templates, an interview record, an evidence and case checklist, a Cognitive Interview protocol checklist, and a neurodivergent interview checklist.
Ideal for detectives, patrol officers, field training officers, supervisors, workplace and corporate investigators, and criminal justice students.
Continue the work begun in Unlocking Memories: Cognitive Interviewing Techniques for Law Enforcement.