Masterful Facilitation: Becoming a Catalyst for Meaningful Change

By Glenn Kiser and A. Glenn Kiser

Facilitators must be masters at helping groups and organizations reach their goals. Whether it's helping an executive team complete a strategic plan, guiding a group through a team-building exercise,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814403980
• ISBN13: 9780814403983
• Release Date: January 1998
• Publisher: Amacom Books
• Length: 225 Pages
• Weight: 1.15 lbs.
• Dimensions: 9.5" x 1.0" x 6.5"

Customer Reviews

Standing the Test of Time

A nearly 10 year old book that is completely up-to-date on the skills and knowledge required to deliver meaningful facilitation. Defining Masterful Facilitation as, "a purposeful, systematic intervention into the actions of an individual or group that results in an enhanced, ongoing capability to meet desired objectives", the author identifies the three keys to great facilitation - Purpose, Result, Level of intervention; before discussing the personal and professional skills and knowledge required for such facilitation. Then the author takes the reader on a chapter by chapter walk thru the five phases of complete facilitation: Phase 1: Making Initial Contact - building rapport and getting ready Phase 2: Clarifying Desired Objectives and Contracting for Results Phase 3: Designing the Intervention - predesign analysis, design, and agreement Phase 4: Facilitating - from setup to closure Phase 5: Evaluating the Results - measurement, evaluation, and revision Because it is written from the author's practical experience perspective, most anyone with facilitation familiarity should be able to relate to and understand the skills, their applications, and how the phased approach builds on itself to ensure successful outcomes. The book is easy to read, and uses enough stories to hold a reader's interest. It is highly recommended for both users and purveyors of facilitation. Dennis DeWilde, author of "The Performance Connection"

concise, easy to follow, powerful tool for managers

This book is a must read for human resource people on up the CEO's. It is easy to follow and has many concrete examples to how to affect self discipline and followship. It is a more simplified book than the "Fifth Discilpine Fieldguide" by Senge but has the same impact.